Craig is a seasoned hospitality manager with 20+ years of experience in various sectors. Recognized for demonstrating a natural aptitude for strategic planning and execution, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include operational leadership, budget management, revenue forecasting, employee payroll, staff training and development, cross-functional team leadership, complex problem-solving, customer relationship management, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, as well as business acumen, systems analysis, and resource management to support efficiency and maximum returns.